Terms Of Service

Last Updated: 14 Aug 2026

Welcome to Shopscape. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

These Terms are governed by the laws of India, including the Indian Contract Act, 1872, the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, and the Information Technology Act, 2000.

1. Account Terms

  • You must be at least 18 years old, or possess legal parental/guardian consent, to create an account or make a purchase on our website.
  • You are responsible for maintaining the confidentiality of your account login information and for all activities under your account.
  • You agree to provide accurate, current, and complete information during registration and checkout.
  • We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

2. Pricing and Payment

  • All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise.
  • We reserve the right to change prices at any time without prior notice; however, the price applicable to an order is the price displayed at the time of purchase.
  • Payment must be made in full at the time of order placement through our accepted payment methods (credit/debit card, UPI, net banking, or Cash on Delivery, where available).
  • In case of payment failure or discrepancy, we reserve the right to cancel the order.

3. Product Descriptions

We strive to display product details, images, and descriptions as accurately as possible. However, we do not guarantee that colours, dimensions, or other details are 100% accurate due to factors such as display settings or manufacturing variations.

We reserve the right to limit quantities, discontinue products, or correct errors in product listings, pricing, or descriptions at any time without prior notice.

4. Order Acceptance

Your order constitutes an offer to purchase a product. All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for reasons including but not limited to: product unavailability, pricing errors, suspected fraud, or violation of these Terms.

You will be notified via email or phone if your order is cancelled, and any amount paid will be refunded within 7-8 days.

5. Shipping and Delivery

  • Orders are processed within 4-5 of confirmation, excluding public holidays.
  • Delivery timelines vary based on your location and are provided at checkout; these are estimates and not guaranteed.
  • Risk of loss and title for products purchased pass to you upon delivery to the shipping carrier.
  • Please refer to our Shipping Policy for detailed information.

6. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy, available on our website. Products must meet the eligibility criteria outlined in that policy to qualify for a return, exchange, or refund.

7. Prohibited Uses

You agree not to use our website to:

  • Violate any applicable Indian law or regulation
  • Transmit any harmful, fraudulent, or misleading content
  • Attempt to gain unauthorized access to our systems, servers, or another user's account
  • Engage in any activity that disrupts or interferes with the functioning of our website
  • Use automated systems (bots, scrapers) to access or extract data from our website without permission
  • Resell products purchased from us without our express written consent

Violation of these terms may result in suspension of your account and/or legal action.

8. Intellectual Property

All content on this website, including logos, text, graphics, images, and product descriptions, is the property of Shopscape and is protected under Indian copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written permission.

9. Limitation of Liability

To the maximum extent permitted under Indian law, Shopscape shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of profits, data, or goodwill. Our total liability for any claim arising from your purchase shall not exceed the amount paid for the relevant product.

Nothing in these Terms limits your rights as a consumer under the Consumer Protection Act, 2019.

10. Indemnification

You agree to indemnify and hold Shopscape, its owners, employees, and affiliates harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of our website.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Pune, India.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

13. Contact Us

For any questions regarding these Terms of Service, please contact:

Shopscape
Email: shreeya.mystore@gmail.com